Ninsaude Apolo

Customer support

Phone, FAQ and email about Ninsaude Apolo support.


How can we help you?

Business hours:
Monday-Friday from 1:00pm to 5:00pm - 6:30pm to 11:00pm PST

Email us

Call us

(+55 48) 3045 1750


(+55 48) 98852 3042


What is the evaluation period?

Ninsaude offers free demo of our products for those who have doubts when hiring. In addition to the demo, you can unsubscribe at any time without penalty.

How to buy?

Fill in the purchase form, select the number of health professionals, choose the type of training, choose the frequency of payment, the way to import data and press on "Send".

Does it have training?

There are two types. The free training is done in a group every Friday at 1:00pm, Brasília time. The customized one is made exclusively and at the time desired by the clinic. Both are performed remotely.

Will my information be exposed?

Ninsaude's policy of confidentiality does not allow the sharing of customer data with third parties. Therefore, we do not cite customers in our prospects.

How much?

The monthly subscription of Ninsaude Apolo costs US$ 19 per health professional. If you opt for the annual payment, you will receive two free monthly payments.

How much do SMS cost?

Using Ninsaude SMS app, you are free to choose which plan of your carrier to use, including unlimited messages for fixed prices. We do not charge anything more for the service.

How is the charge made?

Charges are made by bank slip or credit card (Visa, MasterCard, Diners, American Express and Elo). Charges may also be automatically charged to your credit card.

Can I migrate the data?

There are two types of data migration from other solutions. The free migration at customer's discretion, following the import manual (link 1, link 2, link 3 and link 4) and another one made by our team. Opting for our team, the values range between US$ 180 and US$ 386.