This PRIVACY NOTICE outlines our commitment to the security and privacy of the information we collect about you. Please read the following notice carefully to understand our practices regarding the handling of your personal data.
There are several definitions listed in the LGPD - General Data Protection Law, Law No. 13,709/2018 (Brazilian Law). Below, we list the most relevant definitions for this PRIVACY NOTICE:
- > Personal Data: Information related to an identified or identifiable natural person, in other words, any data that can identify a person.
- > Sensitive Personal Data: Personal data related to racial or ethnic origin, religious belief, political opinion, union membership, or organization of a religious, philosophical, or political nature, data related to health or sexual life, genetic or biometric data when linked to a natural person.
- > Data Subject: A natural person to whom personal data that is the subject of processing refers to, in other words, it's YOU!
- > Data Processing: Any operation performed with personal data, such as those related to data collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation, or control of information, modification, communication, transfer, dissemination, or extraction.
- > Controller: A natural or legal person, public or private, responsible for decisions regarding the processing of personal data.
- > Processor: A natural or legal person, public or private, that processes personal data on behalf of the controller.
- > Data Protection Officer (DPO): A person appointed by the controller and processor to act as a communication channel between the controller, data subjects, and the National Data Protection Authority (ANPD)."
Definitions
NINSAÚDE is a company specialized in information technology for the healthcare market. NINSAÚDE CLINIC was created to assist healthcare professionals in providing better care for both their patients and their businesses.
What do we collect about you?
Personal information means information that can be used to identify you. We collect personal information when you become our customer, employee, partner, or supplier; download our material; fill out our forms; or contact us through our customer service channels and instant messaging applications. When you wish to receive information about our products and services, we request that you provide your email address, name, phone/mobile number, company, position, specialty, and professional registration. When you hire our services, you will also need to provide financial data, billing address, phone number, or other information relevant to billing issuance, as well as essential data for contract drafting and invoice issuance. Your information may also be collected when you leave a comment on our blog, interact on our social networks, or when someone who knows you has referred your contact. Lastly, when you access our website or system, we may also collect information such as your browser type, IP address, access provider's internet access, time and date of access, pages visited, and geolocation. This information may be aggregated to measure the number of visits, average time spent, page views, and other statistics. We use this data to monitor the performance of our services and implement improvements.
Why do we process your personal data?
We collect and process your personal data because you give us your consent or because we are supported by one of the current legal bases when it is necessary to:
- Provide a user account
- Send order confirmations
- Provide access to our products and services
- Meet your request
- Get in touch with you
- Assess your business needs to determine suitable products
- Send updates
- Send marketing communications
- Improve our platform
- Enhance our services
- Keep our website secure
- Prevent fraud
- Prepare contracts and terms
- Issue and send invoices
- Fulfill our contractual obligations
- Serve our legitimate interests
- Comply with legal obligations
Your rights as a data subject
By law, you can ask us what information we have about you, for what purposes we have it, as well as update and correct inaccurate data. If we request your consent to process your personal data, you can withdraw that consent at any time.
Regarding your data, you have the right to request deletion, portability, review of automated decisions, and information about sharing and international transfers.
When you need more information or wish to exercise your rights, please contact our Data Protection Officer (DPO) as provided in the 'Our Contact' section.
Cookies
We use cookies (which are small files placed on your computer) that are essential for the operation and functionality of our services. We also use them to improve the performance of our website and services and provide personalized advertising. For more information about the cookies we use, please refer to our Cookie Policy.
With whom do we share your data?
We may share some of your data with our service providers related to NINSAÚDE's operation. These sharing activities are necessary for us to provide services that meet your needs. Some of these providers include: accounting and financial services, CRM management, HR companies, internet service providers, and cloud storage services.
We use Google and Facebook tools for analytics, forms, and marketing strategies. Therefore, some data such as provider IP, geolocation, access date and time, data entered in our forms, as well as interactions on our social media, are shared with Google and Facebook.
We use vendors committed to the privacy and security of information. If you wish to know which companies we use to process some of your personal data, please contact us.
Security
All the information you provide us is stored on secure devices. We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
We use credentials, passwords, digital certificates, and other forms of individual, secret, non-transferable authentication that are protected with a security level compatible with the associated information.
How long do we keep your data?
We retain your personal data for the time necessary to fulfill the purpose for which it was provided or collected, which includes compliance with any legal requirements. We may also retain personal data to fulfill our legitimate interests, maintain security, prevent fraud and abuse, resolve legal disputes, enforce our Terms of Use, or any other agreement with you.
Our contact
NINSAÚDE SOFTWARE LTDA
CNPJ 13.891.856/0001-46
Address Rua Palamede Milioli, No. 30 - 1o andar, Centro, Criciúma, SC - ZIP Code 88802-110.
To exercise your rights as a data subject or to ask questions and make comments regarding this PRIVACY NOTICE, please contact our Data Protection Officer (DPO), Helton Marinho, via email at [email protected], or through the contact information provided on our website.
Updates to this privacy notice
Any changes we may make to our PRIVACY NOTICE in the future will be posted on this page, and when appropriate, we will notify you by email. We invite you to visit our website frequently to check for any updates or changes to our PRIVACY NOTICE.
We will update the version number and date of this document each time it is changed.
This is Version 1.0 of our PRIVACY NOTICE, February 18, 2021.