To ensure quality care for transgender, transsexual, or transvestite patients, it is important to address them by their social name. The social name is used in all interactions that occur during the patient's journey.
No discomfort at the reception
Receptionists primarily identify the patient by their social name during check-in at the reception, thus reducing patient discomfort.
No discomfort in the waiting room
Patients with a social name are exclusively called by their social name in the Ninsaúde Dashboards app while waiting for their appointment.
The social name of patients is prioritized in all interactions of the Ninsaúde platform with doctors, dentists, and healthcare professionals.
Provide the best care experience for transgender, transsexual, or transvestite patients.
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